6 Best Practices for User Lifecycle Management

User Lifecycle Management (ULM) is a sub-segment in identity and access management that covers the correct creation, management, and deletion of user accounts as the people change their positions in an organization or when they enter or leave an organization.
Identity & Access Management
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August 22, 2024
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2 min read

Proper User Lifecycle Management means controlling a user’s identity in the online space from the time when a person starts engaging with an organization’s services up to the time when they sever ties with the service provider. Failure to manage the ULM process puts businesses at the risk of experiencing data breaches, non-compliance, and ineffective operations.

6 Best Practices for User Account Lifecycle Management for Enterprises

Streamline the User Provisioning Process

User provisioning is the process of establishing access rights for a new user in an organization upon the creation of a new account for the user. That is why, it is important to optimize this procedure for the purpose of reducing the possible time, increasing the effectiveness and confidence. 

Some of the best practices are the automation of the process to minimize delays and human errors. It is possible for automation tools to link with the Human Resource systems such that when a new employee is hired, an account is created automatically. This helps new users get all the system and data they require immediately they join the organization so that there is improvement in productivity and little or no time wasted.

Implement Role-Based Access Control (RBAC)

Role-based access control (RBAC) is a basic concept of managing users’ access levels in line with their roles in the organization. As compared to Uniform Access Control, which is prone to errors, RBAC categorizes users into groups according to their roles, and provides them with predefined levels of access. This practice makes permissions management easier across the organization and minimizes over-privileged accounts while enhancing compliance to the least privilege standard. It is important that the definitions of roles are reviewed and updated as frequently as roles change in response to changes in job demands in order to avoid compromising on security and productivity.

Ensure Compliance Throughout the User Lifecycle

Compliance is a key aspect of ULM, especially in industries subject to regulatory standards such as GDPR, HIPAA, and SOX. Adaptive ULM guarantees that all the activities of a User and the rights of access and data processing are in accordance with these regulations during the whole life cycle of the User. Automated compliance checks and workflows in the context of ULM guarantee that the organization is always audit-ready. The rights of users are reviewed periodically with the help of access control tools, while violations are automatically notified to IT specialists, which makes compliance more effective without overloading the IT department.

Conduct Proper Auditing and Reporting of User Access

Auditing and reporting help in keeping a check on the users’ access in various areas of the enterprise. Auditing can then reveal gaps, unauthorized access, and accounts that are inactive and therefore may cause security issues. The use of automated reporting tools that give live results of the activities of the users and the levels of access they are allowed to help in quick action if any anomaly is noticed. Appropriate documentation of the above audits assists in internal check while at the same time preparing the organization for compliance audits..

Monitor User Activity and Behavior Consistently

It is effective to constantly monitor the users for suspicious activities or behaviors that may lead to insider threats or policy breaches or any account that may have been compromised. The use of User and Entity Behavior Analytics (UEBA) tools will enable the enterprises to have visibility of the user activities and alert on any suspicious activities that need further analysis. If behavior analytics is integrated with threat intelligence, organizations will be in a position of identifying new threats and preventing data breaches.

Automate the Deprovisioning Process

When employees leave an organization, promptly deactivating their accounts is critical for maintaining security. Delays in deprovisioning can leave organizations exposed to unauthorized access and data breaches.Failure to timely deprovision can result in threats such as unauthorized access to resources and data breaches in an organization. The deprovisioning can be automated to make sure that when an employee has left the company, all rights of access are withdrawn as soon as possible, reducing cases of dormant accounts.

How Infisign Can Help

Managing the entire user lifecycle effectively requires robust tools that can streamline provisioning, enforce access controls, monitor user behavior, and ensure compliance. Infisign offers a comprehensive user lifecycle management solution designed to simplify these processes for enterprises. Here’s how Infisign can support your ULM strategy:

  1. Automated Provisioning and Deprovisioning: Infisign integrates with your existing HR and IT systems to automate user onboarding and offboarding, reducing manual effort and enhancing security.
  2. Role-Based Access Control: Infisign’s RBAC feature ensures users are granted only the access they need based on their roles, supporting least privilege principles and improving compliance.
  3. Compliance and Auditing Tools: Infisign’s built-in compliance workflows and reporting tools help enterprises stay audit-ready and avoid regulatory penalties.
  4. User Activity Monitoring and Analytics: Infisign provides real-time monitoring and behavior analytics to detect suspicious activities, enabling quick threat response.
  5. Seamless Integration: Infisign seamlessly integrates with various enterprise systems, making it easy to implement and manage without disrupting existing workflows.

With Infisign, enterprises can enhance the efficiency and security of their user lifecycle management, driving operational excellence while reducing risks.

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Deepika
Content Architect

Deepika is a curious explorer in the ever-evolving world of digital content. As a Content Architecture Research Associate at Infisign, she bridges the gap between research and strategy, crafting user-centric journeys through the power of information architecture.

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