Customer Identity Access Management
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February 14, 2025
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Auth0 vs Okta: Which is Better for Security?

Aditya Santhanam
Founder and CTO, Infisign

So if like many individuals, you’re looking for the right IAM solution, you’re sure to come across this question sooner or later - Auth0 vs Okta? 

Well, the answer is that they have similar functions, they are two very separate yet nuanced software. But to help you out, we’ll clear up just how…

What is Auth0?

Auth0 is one of the flexible and scalable Customer Identity and Access Management (CIAM) solutions that simplifies the process of securing applications and APIs. Unlike Okta, Auth0 is used mostly as a CIAM platform. Also, it is worth mentioning that Auth0 is technically owned by Okta and is more accurately their CIAM-centric IAM solution.

On the whole, this access management software handles user authentication and authorization, allowing developers to focus on building core application features instead of managing complex security protocols. 

Auth0 ciam solution home page

Pros and Cons of Auth0

Pros or Advantages of Using Auth0

  • Works for Growing Companies: Auth0 is designed to scale with growing companies, creating a reliable and secure identity management solution as user bases expand.
  • Helps You Meet Compliance and Audit Requirements: Auth0 has features that assist companies in meeting various compliance standards, such as GDPR, HIPAA, and SOC 2, by having user data management, access control, and audit logging tools.
  • Works Well Alongside Other Identity Providers and Third Parties: Auth0 works well with a wide range of identity providers, including social login providers like Google and Facebook, and enterprise directories like Active Directory.
  • Supports Modern Protocols like OIDC and OAuth 2: Auth0's support for industry-standard protocols like OpenID Connect (OIDC) and OAuth 2.0 makes sure there is SSO functionality with modern applications and services.
  • Has Multiple SSO Policies: Auth0 allows administrators to define multiple single sign-on (SSO) policies, allowing different levels of access control for various applications and user groups.

Cons and Challenges of Using Auth0

  • Lacks Documentation for Some Integrations: While Auth0's core functionality is well-documented, some integrations with less common platforms or services may have limited documentation.
  • Machine-to-Machine Authentication Can be Improved: While Auth0 supports machine-to-machine (M2M) authentication, some users have suggested that its features in this area could be more comprehensive.
  • Some Users Reported Latency Issues: Although Auth0 generally performs well, some users have reported occasional latency issues, particularly during peak usage periods.
  • Vendor Lock-In: As with any cloud-based service, using Auth0 can lead to vendor lock-in.
  • Requires Developers for Full IDM Capability: While Auth0 has a reliable set of authentication and authorization features, achieving full IDM capabilities often requires custom development.
  • Limited Access Support for Legacy Applications: Integrating legacy applications with Auth0 can be challenging, as these applications may not support modern authentication protocols.

What is Okta?

Okta is a tool that helps people log in to different apps and websites safely without needing to remember multiple passwords. Predominantly, this IAM tool is used by companies to make sure only the right people can access important information.

Okta has features like Single Sign-On (SSO), which lets users log in once and use many apps, and Multi-Factor Authentication (MFA), which adds extra security by requiring things like a phone code or fingerprint.

Okta IAM solution home page

Pros and Cons of Okta

Pros or Advantages of Using Okta

  • Easy Login with Fewer Passwords: With Okta’s Single Sign-On (SSO), users only need one username and password to access different apps instead of remembering multiple passwords.
  • Extra Security with Multiple Verification Steps: Okta protects user accounts with Two-Factor Authentication (2FA) and Adaptive Multi-Factor Authentication (MFA). Besides entering a password, users might also need to confirm their identity by entering a code sent to their phone or using a fingerprint. 
  • Better Control Over Who Can Access What: Okta allows companies to monitor and manage who has access to different apps and data. This helps prevent unauthorized users from viewing private information and makes sure employees only see what they need for their jobs.
  • Helps Businesses Follow Data Privacy Laws: Many companies need to follow strict rules about how they store and protect personal data. Okta has tools that help businesses meet these requirements by managing access, tracking who views what, and setting rules about where data is stored.

Cons and Challenges of Using Okta

  • High Costs May Not Suit Smaller Businesses: Okta’s pricing can be expensive, especially for small and growing businesses. Some plans have minimum spending requirements, meaning smaller companies might end up paying for more than they need. 
  • Can Be Complicated to Set Up and Use: Because Okta has many features, it can be tricky to set up and manage, especially for businesses without dedicated IT teams. 
  • Doesn’t Work Well with Every Type of System: Okta works best with apps that support Single Sign-On (SSO), but some older or custom-built applications may not be fully compatible. 
  • Some Features Come at an Extra Cost: While Okta has strong security, advanced features like biometric logins (fingerprint or face recognition) and device passkeys require additional payment. Companies need to decide if these extra features are worth the additional expense.
  • Managing Multiple Devices Can Be Tricky: Employees who use different devices—like a laptop, phone, and tablet—may find it difficult to keep everything synced with Okta. Logging in from different devices sometimes requires extra steps, which can be frustrating if not set up properly.

Auth0 vs Okta: Features

This comparison explores the key features of Auth0 and Okta, two leading identity and access management (IAM) platforms. We'll delve into their capabilities across passwordless authentication, multi-factor authentication, and user lifecycle management, alongside a few others.

 1. Passwordless Authentication

Passwordless authentication eliminates the need for traditional passwords, improving security and user experience. These methods reduce the risk of password-related breaches and streamline the login process, making it more convenient for users. Choosing the right passwordless approach depends on your specific security needs.

  • Auth0 and Okta both have passwordless login options, such as magic links (sent via email or SMS) and biometric authentication.
  • That said, some users who want speed and passwordless authentication might opt for an Okta or Auth0 plan that supports biometrics or device passkeys.

 2. Multifactor Authentication (MFA)

Multifactor authentication (MFA) adds an extra layer of security by requiring users to use multiple forms of verification. The availability of diverse MFA options allows companies to set their security policies to different user groups and risk levels. More importantly, it significantly strengthens security by making it much harder for attackers to gain access.

  • Both Auth0 and Okta support various MFA methods, including authenticator apps (like Google Authenticator or Authy), SMS codes, and security keys. 
  • In this aspect, they are more or less the same, however, both software charge additional fees for biometric security. Auth0 is better suited for apps facing customers, and Okta is more of a workforce identity solution, meaning tools like conditional access and RBAC come more into play.

These methods reduce the risk of password-related breaches and streamline the login process, making it more convenient for users. Choosing the right passwordless approach depends on your specific security needs.

3. User Lifecycle Management

User lifecycle management deals with the processes of creating, managing, and deleting user accounts. With efficient user lifecycle management, maintaining security and compliance, as well as reducing administrative overhead, is a lot more straightforward.

  • Auth0 and Okta have tools for automating these tasks, including self-service registration, profile management, and automated provisioning/deprovisioning.
  • With both Auth0 and Okta, a properly configured system is what makes sure that users have the appropriate access rights throughout their tenure.

4. Integration Options

Integrating an IAM solution with existing applications and services is essential. Easy integration simplifies the process of adding authentication and authorization to applications.

  • Auth0 and Okta have a wide range of integration options, including support for various protocols (like OAuth 2.0, OIDC, FIDO, and SAML).
  • Okta comes with 7000+ pre-built integrations with popular platforms and APIs for custom integrations. Auth0 on the other hand has around 85 integrations listed on their website, which makes sense considering it is more suited for customer-facing tools and platforms and data compliance becomes a bigger focus. 

However, regardless of the underlying technology stack, consider the specific integration needs of your environment when evaluating these platforms.

5. Pricing

Pricing models for IAM solutions typically vary based on factors like the number of users, features used, and support level. 

  • Both Auth0 and Okta have tiered pricing plans, allowing companies to choose a plan that meets their budget and requirements. For Auth0 it states at $35/month for up to 500 monthly users. 
  • For Okta pricing is a lot less transparent but they charge $2 per user which varies based on feature - so this could end even being $6 - $11 per user - with potential additional costs.
  • Carefully evaluate the pricing structures and consider your long-term growth plans to help facilitate cost-effectiveness. 

Comparing the value created by each platform within their respective price points is important for making an informed decision.

6. Customer Support

Reliable customer support is essential for any business-critical software. Auth0 and Okta both have various support channels, including documentation, community forums, and dedicated support teams.

The level of support can vary depending on the pricing plan. Evaluating the responsiveness and expertise of the support teams can be a significant factor in choosing an IAM provider, especially when dealing with complex integration or troubleshooting issues.

Infisign: An Alternative to Both Auth0 and Okta

Infisign emerges as a compelling alternative, with a unified platform for CIAM (UniFed) and workforce identity (IAM Suite) built on a zero-trust framework with 6000+ app integrations.

Addressing specific business needs more directly - Infisign has IAM and SSO support for legacy and non-so-supportive applications. More than this, Infisign also comes with various features that make it an option well worth consideration.

  • Unlimited Directory Sync: With Infisign, you can have unlimited directory sync and migrations, making adding your database from different software, including access management tools, a lot easier, making centralized access doable in under 4 hours (without additional costs).
  • Universal Single Sign-On: Like most IAM or CIAM platforms, Infisign has single sign-on functionality. It allows this using SAML, OIDC, and OAuth protocols, which are supported by most software currently. However, Infisign can also be configured to support legacy applications with SSO as well.
  • Automated User Lifecycle Management: You can create groups, policies, and frameworks that allow you to add and remove users from a full-tech stack with ease without the need for repetitive work.
  • Adaptive MFA: Imagine multi-factor authentication that looks at risk and changes the flow accordingly. Adaptive MFA achieves this but also allows balancing UX and security - login in using biometrics, QR codes, OTPs, magic links, as well as push notifications.
  • RBAC and ABAC: With Role Based Access Control and Attribute Based Access Control, you can add and remove users from hundreds of applications with a few clicks using roles or attributes like department, DOJ, location, or any attribute you feel fits.
  • AI Access Assist: With AI-powered IAM you can grant users access automatically based on access policies in place or by admins on Slack and Teams that work for busy managers and teams.

Try Infisign for ZKP Access Management That’s Easy to Use

The reality is that most access management platforms either have limited functionality or become wildly overpriced as your company scales.

Infisign is a zero-trust platform designed to have a wide range of functionality with features like just-in-time access, impersonation, adaptive MFA, and even device passkeys without the hidden costs or deceptive vendor lock-in strategies.

Want to know more about Infisign? Try a free demo call!

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Aditya Santhanam
Founder and CTO, Infisign

Aditya is a seasoned technology visionary and the founder and CTO of Infisign. With a deep passion for cybersecurity and identity management, he has spearheaded the development of innovative solutions to address the evolving digital landscape. Aditya's expertise in building robust and scalable platforms has been instrumental in Infisign's success.

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